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Computer and Mobile Device Support

The following is a list of services provided by the Tufts Technology Services Walk-Up Support Desk located in the Library:

  • Hardware Troubleshooting and Installation (e.g. memory upgrades, hard drive failure)
  • Smartphone and mobile device configuration (includes assitance with e-mail configuration)
  • Software installation and assistance (including operating system installation and configuration)
  • Consultation for hardware purchases and hardware discounts
  • Virus, adware, and spyware removal consultation
  • Device security and best practices
  • Smartphone and mobile device configuration (includes assistance with e-mail configuration)