IT Support

Network and Wi-Fi Access in the Library

The Hirsh Health Sciences Library offers internet-accessible computers: there are public computers on the 4th and 5th floors, computer labs on the 5th floor, and laptops available for checkout from the Library Service Desk.

In addition, there are three wireless networks available for use in the library. For information about the WiFi networks and connection information, please visit:

Computer and Mobile Device Support

Tufts Technology Services provides in-person and remote support for members of the Tufts Community. 

For 24/7 assistance, on or off campus, you can contact the Tufts Technology Services (TTS) Support Desk at or 617-627-3376. 

For in-person support, you can visit the TTS Walk-Up IT Support Desk on the 5th floor of the Medical Education Building. For hours and a brief list of services, please visit the TTS Walk-Up Support Desk information page

Tufts Accounts and Passwords

For off-campus access to library resources (i.e. library databaseselectronic journals), you will need to use your Tufts Username and Password. Once you have a Tufts Username and Password, please see Get Started with Access for more information about accessing library resources.